Our refund/exchange policy
Our store policy is NO refunds or returns, though we are happy to exchange items that you are unsatisfied with within a 30 day period of receiving them for a different item or different size, provided that the original piece is in original condition and accompanied with a receipt. Purchases made on sale days are final sale and cannot be exchanged.
Replacements on broken or damaged items
We will replace a damaged or broken piece up to 30 days from the date you receive it if the damage is on account of a manufacturing issue on our part. We have strict quality control in place and every piece is inspected by our team to ensure the that only the highest quality items make it to you.
Yellow is happy to repair your item for you! Repairs after 30 days of purchase start at R150 and will increase depending on the extent of the damage. For online orders, please provide photos of the issue so we can determine the best course of action. Please be ready to provide your receipt from original purchase.